Computer Solutions Return & Refund Policy

Thanks for shopping at Computer Solutions.
If you are not entirely satisfied with your purchase, you may return it to us for a full refund, store credit, or an exchange.
If you have any questions on how to return your item to us, please contact us.
Please read below for more information on our return & refund policy.

RETURN PROCESS

You have 30 business days from the purchase date to return an item.
To be eligible for a return, your item & accessories must be unused and in the same condition that you received it.
Your item & accessories must be in the original packaging.
If any packaging or item accessories are missing we will deny the return.
Your item needs to have the receipt or proof of purchase.
Please note, You will be responsible for paying for your own shipping costs for returning your item.
We strongly recommend that you purchase a trackable shipping method to mail your return.
Shipping costs are non-refundable.
If you’re denied a refund, you will be responsible for paying the shipping costs to ship the item back to you (only if you want the item shipped back to you).
Once we receive your returned item, we will inspect it and notify you that we have received your returned item.
In the event of an exchange you will be responsible for paying shipping costs to ship the exchange item to you.
If your item is damaged during shipping, please contact us within 24 hours of receiving your item so we can file a claim with the shipping company.
We will request that you provide pictures of the damaged item.
No refunds will be given until the shipping company has decided on the claim.
We will not be responsible for any shipping damages that you report for more than 3 days after delivery.

REFUNDS

We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card or original method of payment.
You will receive the credit within 4-14 business days, depending on your card issuer's policies.

EXCEPTIONS

-attempted installation mark(s)

-Flex Cable damaged/ripped, Physical Scratches

-Any Vertical or horizontal lines on the screen

-White spot(s), Screw joint mark(s), Water mark(s)

For defective or damaged items, please contact us to arrange a refund or exchange.
Please Note Non-defective items will be charged a restocking fee of up to 15% of item purchase price or $20.00 minimum.
Sale items are FINAL SALE and cannot be returned.

CHANGES TO THIS RETURN & REFUND POLICY

We may update our Return & Refund Policy from time to time.
Thus, we advise you to review this page periodically for any changes.
We will notify you of any changes by posting the new Return & Refund Policy on this page.
These changes are effective immediately, after they are posted on this page.

QUESTIONS

If you have any questions concerning our return & refund policy, please contact us at:
831-254-6259
solutions831@icloud.com